A, RESIDENTS OF CANADA (If you are a local Victoria BC resident please see section "C" below!) :
There are a few options for shipping at checkout.
"Canada Domestic 1 Tshirt"
This lettermail option is for packages that weigh under 500g and are less than 2cm thick. If the package does not exceed those stats then we can use this option and ship across the country for $5! (Generally this is one long or short sleeve T, or 2 size small short sleeve t-shirts)
"Canada Domestic 2 Tshirt" is another low rate option for 2 long-sleeved tshirts or other similar weighted garments.
"Canada Post by Weight' parcel service which also gives us a tracking number, and can accommodate the needs of most order sizes.
B. OUTSIDE OF CANADA/INTERNATIONAL ORDERS:
Please select the "International by weight" or "International 1 Tshirt" option at checkout depending on the size of your order.
C. LOCAL VICTORIA, BC RESIDENTS:
Victoria residents: We have an order pickup location very close to Downtown Victoria (Douglas St and Bay St) to save on shipping and packaging for any size of order. Please select "Pick up at Rain Coast" option at checkout, and you will be notified by email when your apparel has been printed and is ready for pick-up. This means ZERO shipping costs for you because you pick up your order yourself.
* Please note that our apparel is printed per order so that we reduce fabric and ink waste and are able to offer many designs.
D. WHOLESALE INQUIRY:
Please contact us at firstname.lastname@example.org to discuss wholesale / retail opportunity rates and shipping.
Friend & Faux does not accept returns or exchanges due to size error, because each item is made-to-order. Please carefully refer to the size chart.
However, we stand behind our products, and are committed to making things right in the rare event of a damaged garment. Please contact email@example.com within 30 days of purchase, with your order number and images.
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